Privacy Policy

https://www.bodecoboutique.com

About our privacy policy

BODECO Boutique cares a lot about your privacy. Therefore we only process data which we need for (the improvement of) our services and we will carefully handle the information which we have collected about you and your use of our services. We never make your data available to third parties for commercial purposes.

This privacy policy is applicable to the use of the website and the services of BODECO Boutique that are linked to it. The effective date for the validity of these conditions is 18/05/2022, with the publication of a new version the validity of all previous versions expires. This privacy policy describes which information about you is collected by us, where this information is used and with whom and under what conditions this information may be shared with third parties. We also explain how we store your data, how we protect your data against misuse and what rights you have with regard to the personal data you have provided us with.

If you have any questions about our privacy policy, please contact our contact person for privacy matters, the contact details of which can be found at the end of our privacy policy.

About the data processing

Below you can read how we process your data, where we store them (or have them stored), what security techniques we use and to whom the data is accessible.

Webshop software

LightSpeed

Our web shop is developed with Lightspeed software. Personal data that you provide to us for our services are shared with this party. Lightspeed has access to your data to provide us with (technical) support, they will never use your data for another purpose. Lightspeed is required by the agreement we have with them to take appropriate security measures. These security measures consist of the use of SSL encryption and a strong password policy. Lightspeed uses cookies to collect technical information related to your use of the software; no personal data are collected and/or stored. Lightspeed reserves the right to share collected data within its own group in order to further improve its services.Hotmail

For our regular business e-mail traffic, we use the services of Hotmail. This party has taken appropriate technical and organizational measures to prevent abuse, loss and corruption of your and our data as much as possible. Hotmail has no access to our mailbox and we treat all our e-mail traffic as confidential.

Payment processors

Mollie

To process (part of) the payments in our webshop, we use the platform of Mollie. Mollie processes your name, address and residence details and your payment information, such as your bank account or credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to further improve its services and, in this context, to share (anonymised) data with third parties. All of the above-mentioned safeguards for the protection of your personal data also apply to those parts of Mollie's services for which it engages third parties. Mollie will not retain your data any longer than is legally permitted.

Klarna

To process (part of) the payments in our shop we use the platform of Klarna. Klarna processes your name, address and residence details and your payment information such as your bank account or credit card number. Klarna has taken appropriate technical and organizational measures to protect your personal data. Klarna reserves the right to use your data to further improve its services and in this context to share (anonymized) data with third parties. Klarna will share personal data and information regarding your financial position with credit reference agencies if you apply for a deferred payment (credit facility). All of the above safeguards regarding the protection of your personal data also apply to those parts of Klarna's services for which they engage third parties. Klarna will not store your data any longer than permitted by law.

Lightspeed Payments

For handling (part of) the payments in our shop, we use the platform of Lightspeed Payments. Lightspeed Payments processes your name, address and place of residence details and your payment information, such as your bank account or credit card number. Lightspeed Payments has taken appropriate technical and organizational measures to protect your personal data. Lightspeed Payments reserves the right to use your data to further improve its services and, as part of this, to share (anonymized) data with third parties. Lightspeed Payments shares personal data and information regarding your financial position with credit reference agencies in the event of an application for a deferred payment (credit facility). All of the above guarantees regarding the protection of your personal data also apply to the parts of Lightspeed Payments services for which they use third parties. Lightspeed Payments does not keep your data longer than permitted by law.

Reviews

N/A

Shipping and logistics

DHL

If you place an order with us, it is our job to get your package delivered to you. We use the services of DHL for carrying out the deliveries. It is therefore necessary for us to share your name, address and place of residence with DHL. DHL will only use this data for the performance of the contract. In the event that DHL uses subcontractors, DHL will also make your data available to these parties.

Invoicing and bookkeeping

Lightspeed

For our administration and bookkeeping we use the services of Lightspeed. We share your name, address and details regarding your order. These details are used for the administration of sales invoices. Your personal data is transmitted and stored securely. [SUPPLIER] is bound to secrecy and will treat your data confidentially. [SUPPLIER] will not use your personal details for other purposes than those described above.

External sales channels

Purpose of the data processing

General purpose of processing

We use your data exclusively for the purpose of providing our services. This means that the purpose of the processing is always directly related to the order you provide. We do not use your data for (targeted) marketing. If you share information with us and we use this information - other than at your request - to contact you at a later date, we will ask you for your explicit permission. Your details will not be shared with third parties other than to meet accounting and other administrative obligations. These third parties are all bound to secrecy by agreement between them and us or by an oath or legal obligation.

Automatically collected data

Data that is automatically collected by our website is processed with the aim of further improving our services. These data (e.g. your IP address, web browser and operating system) are not personal data.

Cooperation with fiscal and criminal research

When the occasion arises, BODECO Boutique, can be obliged by a legal obligation to share your data in connection with a governmental fiscal or criminal investigation. In such a case we are forced to share your data, but we will resist within the possibilities offered by the law.

Storage periods

We will retain your data for as long as you are a client of ours. This means that we will keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also consider this to be a request for forgetting. Pursuant to applicable administrative obligations, we are required to retain invoices containing your (personal) data; we will therefore retain this data for as long as the applicable term lasts. However, employees no longer have access to your client profile and documents that we have produced as a result of your instructions.

Your rights

Under the applicable Dutch and European legislation, you as the data subject have certain rights with regard to the personal data processed by us or on our behalf. We will explain below what these rights are and how you can exercise them. In order to prevent misuse, we will only send copies of your data to your e-mail address already known to us. If you wish to receive the data at another e-mail address or, for example, by post, we will ask you to identify yourself. We keep a record of completed requests; in the case of a forgetful request, we keep an anonymous record. You will receive all copies and data in the machine-readable format that we use in our systems. You have the right at all times to lodge a complaint with the Personal Data Authority if you suspect that we are using your personal data in an incorrect manner.

Right of inspection

You always have the right to inspect the data that we process, or have processed, and which relate to you or can be traced back to you. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data at the e-mail address we have on record together with a list of the processors holding this data and the category under which we have stored it.

Right of rectification

You always have the right to have the data that we process, or have processed, and which relate to you or can be traced back to you, corrected. You can send a request to this effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the e-mail address we have on record that the data has been modified.

Right to restriction of processing

You always have the right to restrict the data that we process, or have processed, which relate to you or can be traced back to you. You can make a request to this effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the e-mail address provided that the data will no longer be processed until you lift the restriction.

Right of portability

You always have the right to have the data we process, which relates to you or can be traced back to you, carried out by another party. You can make a request to this effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all the data about you that we have processed or that has been processed on our behalf by other processors or third parties at the e-mail address provided to us. In all likelihood, we will not be able to continue to provide services in such a case, as the secure interconnection of data files can no longer be guaranteed.

Right of objection and other rights

When the occasion arises, you have the right to object to the processing of your personal data by or on behalf of BODECO Boutique. If you object, we will immediately stop the data processing in anticipation of the handling of your objection. If your objection is well-founded, we will provide you with copies and/or copies of the data we are processing (or have processed) and we will stop processing the data permanently afterwards. You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that this is the case, please contact our contact person for privacy matters.

Cookies

Third party cookies

In the event that third party software solutions use cookies, this will be stated in this privacy statement.

Changes in the privacy policy

We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy affects the way we already process data relating to you, we will inform you by e-mail.

Contact details

T +31627138306

E [email protected]